Parents

Moving off campus is a rite of passage for most students– another step on their road to independence. At The Reserve on West 31st, our goal is to make that transition as easy as possible for you and your child.

Professional Management and Maintenance
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The Reserve offers professional on-site management and 24-hour emergency maintenance. Our staff lives and works on site and annually participates in extensive customer service training to make your student’s living experience a memorable one. 

Our local executive director is supported by skilled and experienced teams focused on resident services, maintenance, and residential life.

Residents who need assistance can meet with team members in the office or fill out work request forms online for added convenience.

Individual Leases & Financial Responsibility
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At The Reserve on West 31st, we offer individual leases by the bedroom (not the unit). This is different from a traditional lease, and has a major benefit: You're never responsible for paying a roommate’s rent, even if they graduate or transfer.

As part of the lease agreement, The Reserve on West 31st requires each student to have a “Guarantor,” (a person 25 or older who is a resident of the U.S. that will vouch for the financial responsibility of the lease). If a Guarantor is not available, a “Prepaid Approval” is an alternative and requires 2 prepaid rental installments applied to the final 2 lease installments.

All-Inclusive Living
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Moving your child out on their own can be expensive. At The Reserve on West 31st, we support families with many student-friendly amenities that are free and included in the overall rent to help ease the financial burden.

There is no additional charge for Internet, water, cable TV, furniture, full size washer/dryer, fitness center, computer lab, study rooms, printing, tanning, shuttle to campus, and monthly social events.

Safety & Security
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The safety and security of residents is our number one priority at The Reserve on West 31st. That’s why we offer secured windows, keyed apartment doors, bedroom doors, after-hour security patrol and community assistants who are on call and live on site.

Residential Life
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The Reserve on West 31st is a social community with a vibrant residential life program focused on social, physical, charitable and educational activities– and many free food events, too! Residents are active participants in a variety of monthly events hosted by our team of dedicated community assistants and managers.

Charitable activities have included toy and food drives. Educational activities could include everything from skin cancer awareness to tutoring support. And The Reserve on West 31st regularly offers popular social events such as Pinterest parties, watch parties, breakfast-on-the-go, and other fun ways to meet new friends and create lasting college memories.

Community Assistants
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Every year, many students vie for the opportunity to become a Reserve on West 31st  Community Assistant (CA). CAs are assigned to groups of residents and offer peer guidance and support during a student’s transition to off-campus housing. CAs contact residents weekly, and assist them with everything from how to use appliances to roommate problem-solving.

 The CA position provides students with valuable resume-building experience through their work as a community leader, problem solver, event planner, sales associate and friend.

The Reserve on West 31st hires approximately 10 CAs a year, who are paid at an hourly rate.
 

Pierce Education Properties
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The Reserve on West 31st is owned by Pierce Education Properties, a San Diego-based owner, manager and developer of student housing and education-based real estate. Pierce owns and manages a national portfolio of approximately 12,500 beds of upscale, purpose-built, off-campus student apartment communities serving students and universities throughout the U.S.