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Overall Rating

3(49 reviews)95.9% of customers recommend this property

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Review From Modern Messagesubmitted by Mikaela J. - |Recommended: YesThe staff is very friendly ... — The staff is very friendly amd always willing to help you and maintenance is pretty quick at responding. The location and amenities are great too
Review From Modern Messagesubmitted by Norman G. - |Recommended: YesThis is a great place to li... — This is a great place to live. I'm within walking distance of my job and some of my friends. Life is good for me. Walmart is really close and easy way to go out and buy some food and some other things that I need.
Review From Modern Messagesubmitted by Shannon S. - |Recommended: YesThe staff is super friendly... — The staff is super friendly and the amenities are great. It's also great to be able to live in such a great place for a cheaper price, far cheaper than most apartments in Lawrence
Review From Modern Messagesubmitted by Sean J. - |Recommended: YesWell, the staff are quite r... — Well, the staff are quite responsive, as opposed to what others have told me. We put in a work order for our living room fan, nothing to critical, and they fixed it a couple of days later, much faster than those critical of the apartments claim. The staff at the from office are always helpful and polite. The resident amenities and promotions help make us feel like we're getting our money's worth. Speaking of, it's an awesome price for the residence. Thick walls and responsive security to quiet down the excessive partiers. My only criticism would be the dog poop. They need to crack down on owners not cleaning up more effectively.
Review From Modern Messagesubmitted by Trey I. - |Recommended: YesIt's agreat way for student... — It's agreat way for students, and or residents to get active in there community and or other apartment renters. It shows a lot of inventiveness and great creativity.
Review From Modern Messagesubmitted by Riley K. - |Recommended: YesI think that this apartment... — I think that this apartment building is doing very well. I would say that maybe updating a couple of things would help out. Fresh coats of paint on the exteriors New furniture
Review From Modern Messagesubmitted by Nathan C. - |Recommended: YesThe Reserve has great ameni... — The Reserve has great amenities, the buildings are clean and modern, and the pricing is fantastic. So glad I lived here for multiple years.
submitted by Isaac T. - |Recommended: NoHorrible Roommate Matching System — The matching system here is awful. My friend and I signed in to live in a four bedroom apartment. We filled out our card that were allergic to pets and are non-smokers. We were matched with people who were 20 and 30 years older than us. I understand it is illegal to assign based on age, so I called in for my options. They refused to take a phone preferring email. Our options were to live with people with cats, and a few smokers. This shows that the Reserves system won't match you with alike people, and will put you with people that are VERY different from you and what you put on your card. It's frustrating too, that they don't talk about this on the phone. They will probably delete this instead of addressing and resolving the issue.
response from property -Isaac, We are sorry to hear that you are not pleased with our roommate matching system. When we are placing people in apartments we do not know the age of the residents. It does ask class standing, however, often times the class standing does not indicate age at all. On the other hand, a lot of people also do not put their class standing on the card, even when they are enrolled in school. When we are doing roommate placements we look at the lifestyle preferences (smoking, partying, cleanliness, sleep habits, hobbies, etc). We will never place someone who doesn't smoke or have a pet in an apartment with roommates who do, unless they request to live together. If someone isn't happy with their original match, we do have to give them all available options due to fair housing laws. Those options might include people that smoke or have a pet - at that time it is up to the resident to decide who they think would be the best fit would be. We do ask that all roommate match issues be sent via email because we have to have everything in writing for the resident files. That is a protection for both the resident and the company. If you have any questions, please call our leasing office at 785.842.0032. Thanks!
submitted by Tyler - |Recommended: YesGreat Community Feel — The Reserve has a great community feel to it. During the summer, there's always people at the pool, playing basketball, and hanging out on the volleyball court. They plan a lot of events to help people get to know one another. It's a great place to make friends.
submitted by Will - |Recommended: YesAmazing Community — Something that makes The Reserve different from all of the other apartments in Lawrence is their amazing community. Everyone is so friendly and optimistic. Choosing to live at the Reserve my freshman year instead of in the dorms on campus was the best decision I ever made. The Reserve has a very good roommate matching program so I ended up becoming good friends with the roommates I was placed with. When walking to pick up my mail everyone I see along the way smiles and waves even if I do not know them. There is great energy here that no other place in Lawrence has. It really showcases Lawrence's up-beat vibe.
submitted by Nate - |Recommended: YesGreat Amenities — The Reserve is really great! Even though it is kind of far from campus the apartments are nice and affordable so it makes up for the distance and there is also a bus that goes from The Reserve to campus. Also the amenities here are great especially the pool!
submitted by Jessica - |Recommended: YesGreat place to call home — The Reserve on West 31st Street is a great place to call home. The great property layout and awesome community makes living and studying here more enjoyable. This apartment complex is one of the best places I have lived here in Lawrence!
submitted by Tauni - |Recommended: YesGreat Prices — The Reserve has great prices and looks awesome since it renovated a few years ago. Also Management is awesome so if you have any questions they're extremely helpful. My favorite thing though is the pool during the summer, everyone is out having a good time and grilling with music.
submitted by Stephanie - |Recommended: YesI love my apartment! — I LOVE my apartment! I have lived here for 2 years and it has been an awesome experience! The office staff are always so helpful, and you can always depend on the maintenance team. I feel very safe and secure here because of the 24-hour service that they offer whenever I am locked out of my apartment. And I love the location being so close to all my favorite restaurants and grocery stores. I would highly recommend living here if you are a student looking for an amazing area that is comfortable and affordable! Plus, you'll enjoy the delicious coffee in the mornings from the office before you catch the bus to campus!
submitted by Mary - |Recommended: YesAtmosphere is Awesome — The Reserve is the best community in Lawrence! The people are friendly and the atmosphere is awesome. I can't recommend the Reserve enough!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Reserve on West 31st", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Reserve on West 31st", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose